Photography mockups are for illustrative purposes only. Actual photographs may be cropped differently than shown depending on product purchased.
RETURN POLICIES
PHOTOGRAPHY
Doorways of Chicago accepts returns sent within 10 days after receipt, subject to a 20% restocking fee for all photographic merchandise and cards. The customer is responsible for return shipping costs and any loss in value due to damage incurred during return shipping. Original shipping charges are not eligible for a refund or credit. Returns must be received within 30 days. All returned products must be 100% complete in original packaging. If an item arrives to you damaged please notify us immediately.
MERCHANDISE & CLOTHING
For any returns on DOC Merchandise, please contact us at [email protected]. You can also return your item(s) to the address on your order’s packing slip. DOC does not cover return shipping costs. Replacement items due to errors on our part are subject to return shipping costs. Exchanges due to incorrect size will be adjusted based on cost of replacement item.